Why Are Americans So Easy to Manipulate and Control?
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Behaviorism and consumerism, two ideologies that achieved tremendous power in the 20th century, are cut from the same cloth. The shopper, the student, the worker, and the voter are all seen by consumerism and behaviorism the same way: passive, conditionable objects.
Who are Easiest to Manipulate?
Those who rise to power in the corporatocracy are control freaks, addicted to the buzz of power over other human beings, and so it is natural for such authorities to have become excited by behavior modification.
Alfie Kohn, in Punished by Rewards (1993), documents with copious research how behavior modification works best on dependent, powerless, infantilized, bored, and institutionalized people. And so for authorities who get a buzz from controlling others, this creates a terrifying incentive to construct a society that creates dependent, powerless, infantilized, bored, and institutionalized people.
Many of the most successful applications of behavior modification have involved laboratory animals, children, or institutionalized adults. According to management theorists Richard Hackman and Greg Oldham in Work Redesign (1980), “Individuals in each of these groups are necessarily dependent on powerful others for many of the things they most want and need, and their behavior usually can be shaped with relative ease.”
Similarly, researcher Paul Thorne reports in the journal International Management (“Fitting Rewards,” 1990) that in order to get people to behave in a particular way, they must be “needy enough so that rewards reinforce the desired behavior.”
It is also easiest to condition people who dislike what they are doing. Rewards work best for those who are alienated from their work, according to researcher Morton Deutsch (Distributive Justice, 1985). This helps explain why attention-deficit-hyperactivity disorder (ADHD)-labeled kids perform as well as so-called “normals” on boring schoolwork when paid for it (see Thomas Armstrong’s The Myth of the A.D.D. Child, 1995). Correlatively, Kohn offers research showing that rewards are least effective when people are doing something that isn’t boring.
In a review of the literature on the harmful effects of rewards, researcher Kenneth McGraw concluded that rewards will have a detrimental effect on performance under two conditions: “first, when the task is interesting enough for the subjects that the offer of incentives is a superfluous source of motivation; second, when the solution to the task is open-ended enough that the steps leading to a solution are not immediately obvious.”
Kohn also reports that at least 10 studies show rewards work best on simplistic and predictable tasks. How about more demanding ones? In research on preschoolers (working for toys), older children (working for grades) and adults (working for money), all avoided challenging tasks. The bigger the reward, the easier the task that is chosen; while without rewards, human beings are more likely to accept a challenge.
So, there is an insidious incentive for control-freaks in society—be they psychologists, teachers, advertisers, managers, or other authorities who use behavior modification. Specifically, for controllers to experience the most control and gain a “power buzz,” their subjects need to be infantilized, dependent, alienated, and bored.
The Anti-Democratic Nature of Behavior Modification
Behavior modification is fundamentally a means of controlling people and thus for Kohn, “by its nature inimical to democracy, critical questioning, and the free exchange of ideas among equal participants.”
For Skinner, all behavior is externally controlled, and we don’t truly have freedom and choice. Behaviorists see freedom, choice, and intrinsic motivations as illusory, or what Skinner called “phantoms.” Back in the 1970s, Noam Chomsky exposed Skinner’s unscientific view of science, specifically Skinner’s view that science should be prohibited from examining internal states and intrinsic forces.
In democracy, citizens are free to think for themselves and explore, and are motivated by very real—not phantom—intrinsic forces, including curiosity and a desire for justice, community, and solidarity.