The Baton Rouge case is extreme but not unique. The Center filed a Freedom of Information Act request seeking every Title VI complaint submitted to the office, and every resolution of those complaints, since the mid-1990s. The agency produced records representing most of the complaints handled in that time, but not all. The records, consisting of thousands of pages of documents, cover 265 Title VI cases and stretch from 1996 to mid-2013.
The records reveal a striking pattern: More than nine of every 10 times communities have turned to it for help, the civil-rights office has either rejected or dismissed their Title VI complaints. In the majority, the office rejected claims without pursuing investigations. On the few occasions that it did, it dismissed cases more often than it proposed sanctions or remedies. Records show the office has failed to execute its authority to investigate claims even when it has reason to believe discrimination could be occurring, such as in Baton Rouge.
The EPA rejected complaints for a host of procedural reasons, records show. The most common reason (95 cases), complaints were denied was because the EPA said their targets did not receive agency funding, as is required by law. Other complaints (62) came in too late for action, it said, because they fell outside a 180-day time limit that the agency has authority to waive. Still others (52) were tossed because of “insufficient” claims, meaning they did not adequately describe the alleged discriminatory acts forbidden under Title VI. The EPA, in essence, requires complainants to have knowledge of civil-rights law and other nuances before filing a case. They are assumed to know, for example, that Title VI does not apply to private companies unless they receive EPA funding.
One thing is clear: While the reasons vary, the EPA’s civil-rights office rarely closes Title VI complaints alleging environmental injustice with formal action on behalf of communities of color.
Indeed, as the records reveal, the agency often found allegations “moot” precisely because of its own inaction. Agency regulations set a 20-day deadline for the office to determine whether it will investigate a case. Yet in cases dismissed as moot — nine over 17 years, or 4 percent — the EPA took, on average, 254 days — excluding weekends and holidays — just to make such a jurisdictional decision.
The delay, in itself, is a form of denial. At times, the EPA has taken so long to decide whether to open an inquiry that situations on the ground changed — an asphalt plant closed, for instance, or a waste facility withdrew its permit application. Other times, communities have remained in limbo for years as agency investigators ruled on the alleged discrimination.
In July, five communities — in Alabama, Michigan, Texas, New Mexico and California — sued the EPA for failing to finish investigations pending for more than a decade. The litigation, filed by the environmental law firm Earthjustice, challenged what it called the agency’s “pattern and practice of unreasonable delay…” The delays have forced residents to endure pollution from a landfill, an oil refinery and three power plants, the lawsuit said. The EPA itself classifies two of the power plants and the refinery as “significant” violators of the Clean Air Act.
Even among the small universe of cases sparking action — 64 over 17 years, or 25 percent — records suggest the civil-rights office rarely closes investigations with formal sanctions or remedies. Under Title VI, EPA officials can correct an act deemed discriminatory by requiring reforms, or overturning decisions. It can also withhold funding or refer cases to the Justice Department for prosecution.
Only nine cases have been settled through agreements brokered between agency officials and targets of complaints. Another three cases have been closed through “alternative dispute resolutions,” meaning the complainants and the targets hashed out solutions.
Asked about this record, the EPA did not dispute the Center’s findings. Instead, the head of the EPA’s civil-rights office, Velveta Golightly-Howell, declined to discuss cases prior to her tenure, which began in February 2014. In a half-hour telephone interview with the Center and NBC News, she stressed that the EPA is committed to “making a visible difference in communities,” and is “making a lot of strides” to improve its Title VI enforcement.
“It is important to note that ‘finding a formal Title VI violation’ is not the ultimate objective as [a] civil rights office,” Golightly-Howell said in a written response to follow-up questions. “The most important objective is to bring about prompt and effective resolution of cases in order to address discrimination issues as quickly and thoroughly as possible.”
She acknowledged that “there have been some problems in the past” processing Title VI complaints.
“We cannot focus on the past because there’s nothing we can do about it,” she said. “We can, however … focus on the present and the future, and that’s what we’re doing.”
To advocates, the EPA’s pattern of denials, delays and dismissals speaks louder than the agency’s words — from not only Golightly-Howell, but also Administrator Gina McCarthy, who in March gave the keynote address at a national conference on environmental justice, in Washington, D.C. Throughout her 20-minute speech, the administrator touted how the agency has promoted environmental justice in disadvantaged communities across the country. Not once did she mention the agency’s civil-rights office.
Listening to McCarthy’s speech, Richard Moore, an advocate from New Mexico, said, “You have to put the proof in the pudding. At the end of the day, we see no major activity taking place through [the agency’s] Office of Civil Rights.”
The dysfunction has been well known to EPA officials for years. Auditors and advocates alike have criticized the agency’s civil-rights office for such systemic failures as compiling a lengthy backlog, having an opaque complaint process and misconstruing a key legal standard. In the past decade, reviewers, internal and external, have offered critiques.
One of the most damning was a 2011 Deloitte Consulting report that concluded the office “has not adequately adjudicated Title VI complaints.”
The EPA moved slowly to process complaints, Deloitte found. “Only 6% of the 247 Title VI complaints [reviewed by Deloitte] have been accepted or dismissed within the Agency 20-day time limit,” the audit stated. The backlog of cases stretched back a decade, to 2001.
The report depicted an office in turmoil. Managers had little ability to track employee performance. Record keeping was spotty. The civil-rights program took few steps to tap into EPA’s larger resources, and connect with state environmental agencies — a lack of outreach that left it operating in an insular fashion.
The result: An office that appeared more ceremonial than meaningful, with communities left in the lurch.
Since Golightly-Howell joined the office last year, she said, the focus has been on “creating a robust and revitalized civil rights enforcement program.”
In the years following the Deloitte audit, the office has taken steps to address its findings — tackling its massive backlog, for instance, and issuing two agency-wide orders to create what she called a “model” civil rights program.
The office has been “proactive,” Golightly-Howell said, adding a grant condition ensuring that those receiving EPA funding comply with civil-rights law. According to a progress report released in May, the office is also developing a “toolkit” to help state and local agencies understand the law, as well as a manual for EPA investigators who examine complaints.
“The whole goal is not to have complaints sitting in the office for years and years and years without there being some resolution,” Golightly-Howell said.
For communities, the changes have meant little.
That has been true, for example, for residents of the Rogers Road-Eubanks Road neighborhood, in Chapel Hill, North Carolina, whose case has been stuck in the EPA’s Title VI complaint pipeline for eight years now.
The historically African-American neighborhood is the site of an expansive county solid-waste landfill and transfer station collecting auto parts, biological waste, transformers — “you name it,” said Robert Lee Campbell, of the Rogers-Eubanks Neighborhood Association. In 2007, the association filed a Title VI complaint alleging that local government agencies discriminated against the adjacent black property owners, first siting the landfill there, and then not providing such basic amenities as water and sewer services. It followed up with a 2011 addendum of allegations to bolster its case.
It took nearly a year for residents to hear from the EPA’s civil-rights office, which in 2008 and again in 2011 requested more information. Over the years, Campbell recalled his association and its lawyers sending the agency 12, two-pound boxes of documentation. They fielded occasional phone calls from an ever-rotating roster of agency investigators.
“We were always getting, ‘We’re still looking into the complaint,’ ” said Campbell, who has lived 2,500 feet from the dump site since the 1970s. “Not a whole lot about what they were going to do to help us.”
By 2013, the EPA had denied some of the residents’ claims on procedural grounds, but not all. The agency accepted the amended complaint for investigation almost a year after the county, responding to residents’ decades-old political activism, shuttered the landfill. In its place the county has installed trash-disposal operations handling yard debris and electronics waste, along with a recycling center.
Today, the case is languishing on the agency’s current list of 17 open investigations.
“We have no idea what’s happening,” said Mark Dorosin, of the University of North Carolina’s Center for Civil Rights, which has handled the complaint. “It’s been very frustrating.”
Cases that have seen action from the EPA since the Deloitte report have not necessarily fared better.
Consider the outcome for residents in California’s San Joaquin Valley, who, as far back as 1994, complained to the EPA about the sulfur and garlic-like chemical odors and the clusters of chronic illnesses surrounding three hazardous-waste facilities there. The mostly Latino communities of Kettleman City, Buttonwillow and Westmorland bore the brunt of these impacts, residents said, yet had little opportunity to participate in the permitting processes.
The EPA’s civil-rights office accepted the complaint for investigation in 1995, but took 17 years to examine the allegations. Only after residents had sued the EPA, in 2011, did the agency act.
In 2012, the EPA dismissed the case without ruling on whether the sites discriminated against residents. The agency also said it could trace no adverse health impacts to the three facilities, even though they lie within an area the agency has found exceeds all air-quality standards. EPA’s decision came down in the middle of the lawsuit, which the court then dismissed as moot. An appellate court affirmed that decision.
“Congress wanted agencies to enforce [Title VI],” said Brent Newell, of the Center on Race, Poverty and the Environment, in San Francisco, which was involved in the so-called Padres case, and has filed multiple complaints on behalf of minority communities nationwide. “What’s the point of having the agency if they’re not going to do it?”
Strong odors, swarms of bugs
In Baton Rouge, residents of the University Place subdivision have not given up on the EPA’s civil-rights office — yet. Viewing theirs as a classic struggle against environmental discrimination, they have pressed the agency for help — again and again — in recent years.
“I wanted EPA to do its job,’” said Gregory Mitchell, the lead community activist, explaining why he and as many as 312 other residents have signed on to the Title VI complaints.
When the North sewage plant began operating in 1960, the structure was barely visible to its neighbors. Over the years, the city has transformed it into an industrial complex stretching for blocks, separated from houses by a two-lane road. As the plant grew larger, community staples faded. A ballpark was closed, a community store shuttered. In their place came the flies and the stench.
State records document the hazards.
In 1998, a memo from the Louisiana Department of Health and Hospitals detailed “strong odors” coming from the sewage plant, and “filter flies nesting all under carport walls and side entrance door” at Mamie Mitchell’s house adjacent the sewage plant. In 2009, the same department documented, again, “flies on the windows, around the doors, and on the walls under the carport.”
The problem was so bad, Mitchell said, that the city used to supply her with air fresheners and boxes of bug killers. Still, the swarms kept coming, fouling the outdoor calm she said she found when she moved to the house in 1972.
By the time she and other residents turned to the EPA’s civil-rights office six years ago, they had long since sued the city. Their lawsuit, filed in 1996, was stuck in the courts for more than a decade. It ended in 2010 with a ruling that the plaintiffs were not entitled to recover personal-injury damages.
Clean Water Act litigation filed by the residents and a local environmental group eventually yielded some relief, helping to lay the groundwork for a city vote in 2013 to relocate some away from the sewage plant and to create a “buffer” area, a process that is ongoing.
All the while, residents have pushed the EPA for help. Gregory Mitchell did not sit idly as the civil-rights office weighed his requests for action, and then dismissed them starting in 2010. He peppered regulators with constant pleas.
“We the citizens/I would like an update on the status of the civil rights and EJ [environmental justice] paper work which has been in your office for a very long time,” he wrote in May 2012.
An agency official asked him to include the EPA file number with his emails. Mitchell did so that June, and added another plea. “We have been in constant contact with your office over the years,” he wrote. “We consent again to your office to do what is needed, because our civil rights and EJ rights are continuing to be violated.”
A day later, June 6, 2012, Mitchell asked for a written status update. “Please detail what your office has done, is doing, and will continue to do,” he wrote. “Our community is still suffering.”
Another official told him his latest complaint was still under jurisdictional review, meaning the agency was considering whether to open an investigation. By August of 2012, plant critics’ patience was wearing thin.
“Why is this office taking so long to accept our claims,” Mitchell wrote the EPA. “Time for this office to take action and not play games with our lives.”
The EPA closed that complaint, like the previous complaints. Its final rejection letter said Mitchell did not cite a specific allegation within the 180-day window. “OCR independently could not identify a specific date of an alleged discriminatory act.”
Mitchell said the community lives with the smells and sewer flies every day. Over the years, he said, agency investigators have mentioned other reasons the civil-rights office might deny his claims — questioning whether the city was receiving EPA funding, for instance.
“All these complaints to EPA have gotten us nothing — zero,” he said in a recent interview. “It’s as if the city did nothing, and this is the way people are supposed to live.”
He has filed a fifth, still-pending complaint to the civil-rights office.
Asked about Baton Rouge, the EPA referred to its rejection letters explaining why the cases were closed. The agency said it has helped the community in other ways, supporting an agreement by the city council to relocate residents away from the sewage plant, and “to create a 300-foot buffer zone around the facility.” Under a U.S.-city consent decree dating to 1988, the agency’s regional office in Dallas has monitored North plant operations. The decree settled an EPA enforcement action brought against the city after years of water pollution violations.
“Although the OCR rejected the referenced complaints, the Office supported EPA Region 6’s other efforts to mitigate environmental health issues stemming from the [North] Wastewater Treatment Plant,” the agency said in a written statement.
The plant is undertaking $24.1 million in odor- control projects as well, according to the agency. EPA officials “continue to monitor the implementation of these efforts,” the agency said.
Many residents have now chosen to flee. Even the Mitchell family, long the neighborhood’s holdout, has left the subdivision in recent months. Still residing in Baton Rouge, Gregory Mitchell said his family as well as his mother and her siblings do not miss the malodorous sewage plant. But they had to abandon homes in which they had lived for many years and neighbors to whom they had grown close.
“Our community is gone. It’s no longer there,” said Mitchell, who, if rejected yet again, plans to file a sixth Title VI complaint with the EPA.
“That’s a total civil-rights violation,” he said. “Tell me that’s not a civil-rights violation.”
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