marchex

The Fastest Talkers in America Don't Live Where You Think They Do

There’s a stereotype about New Yorkers doing everything fast, especially talking. You can see it portrayed in films dating back to the 1930s, featuring stars like James Cagney spitting rapid-fire, rat-a-tat dialogue. Conversely, the pervasive image of Southern American speech is that of the loping drawl—essentially, a British accent, only slowed to a fraction of its original speed.

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5 Companies That Excel at Screwing Over Customers

You would think torturing customers is so bad for business that companies would try to avoid it. Isn’t the invisible hand of the market supposed to bitchslap businesses that thumb their nose at the people who buy the stuff? Polls show 85 percent of consumers will retaliate against a company if customer service sucks, and the younger ones are likely to pour out their grievances on social media. Billions in revenue are at stake.

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