Verizon Will Charge Ridiculous $2 'Convenience' Fee to People Who Pay Online

Verizon Wireless has announced that, starting January 15th, it will charge a $2 monthly "convenience" fee to people who save paper by making one-time credit or debit card payments on the phone or online,  while those who use checks or  have Verizon charge their credit/debit cards (or deduct money from their bank accounts) each month, will not pay. organized a petition to stop the fees, with this statement:

Verizon Wireless just announced a new $2 fee for paying your bills online. Really. Even though paying via internet is fully automated.

It’s not just about the money (though if you’re like me, you don’t have extra cash to be sending to a giant phone company in order to pay your own bills.) It’s that Verizon thinks it can do anything to its customers, and that we’re powerless to stop it. (Spoiler alert: We’re not.)

And guess what? It turns out that Verizon paid zero federal income tax from 2008-2010. Actually, they got almost a billion dollars in rebates from taxpayers. 

The fees are another annoying example of corporations taking advantage of their customers, but consumers are increasingly fighting back.  Not too long ago, consumers, assisted by Occupy and the Bank Transfer movement, pushed back against Bank of America  -- and the whole banking industry --  when they proposed random $5 debit card fees. The people were successful, forcing the banks to abandon the ridiculous charge. 

AlterNet / By Kristen Gwynne

Posted at December 30, 2011, 8:17am

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