VA is OK

Kate over at Healthy Policy has some interesting thoughts about a WaPo article which reports that the VA has received higher marks in customer satisfaction than the private sector for the sixth year in a row:


The VA is the only completely insulated government-run system in the U.S. Medicaid and Medicare, although their growth of spending tends to be much more predictable than the private sector, still exist within it. They rely on our fractured care delivery system, lack of preventative care, and inefficient system of paperwork and hard copy medical records. In the private sector, that means to uncontrolled spending, bad health outcomes, and especially medical errors.
The VA not only routinely out-performs the private sector, it arrived at that level of quality after years at the bottom of the barrel. When conservatives harp about Medicare Part D and conclude "government can't do anything right" -- here's another direction to point them. The only truly government-run system in the U.S., and it provides better care than all the others. Or, you know, we can keep playing "Bush's vision of health care" and let insurance go the way of the drug benefit.
Very interesting. Of course, the government running such a program on a much larger scale might be a different story altogether, but I'd certainly like to see them try.

(Healthy Policy.)

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