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Corporate Accountability and WorkPlace

Should Nursing Homes Be for Profit?

By Emily Udell, In These Times. Posted January 28, 2008.


Is it right that people are trying to make money off taking care of our most vulnerable population?
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In late 2007, the investment firm The Carlyle Group purchased one of the country's largest nursing home chains despite the concerns of regulators, lawmakers and workers' groups that the acquisition would lead to staffing cuts and cause a decline in quality of care for residents. The $6.3 billion purchase of Toledo, Ohio-based Manor Care Inc. closed after a Michigan judge lifted a restraining order that temporarily halted the sale.

"The problem is, in the nursing home industry, making money means cutting care," says Julie Eisenhardt, a spokeswoman for Service Employees International Union (SEIU), which represents employees at about 15 Manor Care homes and which spearheaded a campaign to raise awareness about the buyout.

In 2006, Manor Care, which operates more than 500 nursing, rehabilitation and assisted living facilities in 32 states, posted $167 million in profits and $3.6 billion in revenues. Manor Care shareholders were slated to get $67 for each share as part of the deal.

The Carlyle Group has holdings in several industries, including healthcare, defense and energy. Former President George H.W. Bush was one of its advisers until 2003.

Officials from both firms have denied plans to reduce staffing or slash services following the takeover, and have said Manor Care will continue to be run as it was before the buyout. "There's not going to be a cut in staff and there's no reason for quality to go down," says Rick Rump, a spokesman for Manor Care. "Carlyle is going to realize a return in investment by our company growing and becoming a better provider of healthcare."

The deal's critics also say investment companies create Byzantine ownership structures that impede regulation and shield the firms from accountability for negligent care or wrongful death accusations.

Rump says that Carlyle would not separate its assets from its operations as some private equity firms have done and that the Manor Care management team would remain the same.

Carlyle officials did not return calls by deadline, but Karen Bechtel, the company's managing director and global head of healthcare, said in a statement: "We are pleased to back a high-quality company and management team. We support [Manor Care CEO] Paul Ormond's strategic vision and support his commitment to quality patient care."

But a preliminary study of a large nursing home chain owned by a private investment firm found that staffing of registered nursing homes dropped by 8 percent and deficiencies that harmed residents doubled.

"They're not there to invest in the care for the residents, they're there to make money," says Charlene Harrington, a professor of nursing at the University of California, San Francisco, and author of the 18-month study. "The way these chains have made money is by cutting the staff to the bare bones and pocketing the profits."

Harrington, who is part of a team that has researched nursing homes for 25 years, says the privatization of chains allows companies to shirk regulatory scrutiny because they are not required to file financial documents with the Securities and Exchange Commission (SEC) or state regulatory agencies.

"These chains have had so many quality problems that they have wanted to go private in order to keep from having the litigation they have," she said.


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See more stories tagged with: privatization, nursing homes, boomers

Emily Udell is an itinerant journalist who has reported for the Daily Southtown newspaper in southwest Chicago, the Associated Press in Indianapolis and Radio Prague in the Czech Republic. She was co-host of In These Times' monthly radio show "Fire on the Prairie.



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Time For Some Common Sense Regulation
Posted by: NoPCZone on Jan 28, 2008 12:57 AM   
Current rating: 5    [1 = poor; 5 = excellent]
1- Nursing Home licensees must be human persons- not corporate entities in order to qualify for a license and must reside in the state the license is issued.
2- Misconduct, willful neglect, and denial of prescribed care will be punished with both civil and criminal charges against the licensee.
3- Rate schedules for compensation/billing will be regulated and allow for no greater than a 5% net profit.
4- Strict rules covering nurse ( not attendant- nurse) patient ratios will be enacted and enforced to assure proper and competent care. Additional rules requiring licensed and credentialed therapists (not nurses) will deliver respiratory, physical, occupational and speech therapy.
5- All licensed facilities will be subject to inspection by any local, state or federal health department or law enforcement agency at any time without a warrant or court order when investigating claims relating to cleanliness, neglect, physical safety or imprisonment of a competent person wishing to leave. Acceptance of the license is implied consent to such searches without a warrant or court order upon receipt of any complaint.

That will get the money grubbing b*stards out of the business.

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one of the primary problems with the medical system...
Posted by: cisc on Jan 28, 2008 5:39 AM   
Current rating: 5    [1 = poor; 5 = excellent]
is that policy is NOT being made by people who actually deliver care, it is made by the sharks looking for the massive profits. Doctors, nurses, and aids are very frequently the faces of policies they have no say in, they are the ones who have to explain to the patient why they are not getting the care they paid for, need, and deserve. I left nursing school to take care of my husband who was dying of cancer. In doing so I saved the insurance company a ton of money, but I also spared my husband the indignity and neglect. My old third shift supervisor at a nursing home once told me that if I thought the not for profit we worked for was bad, just wait till I saw the for profits-she was not kidding. Some things in this life rise above greed. No one with any soul would allow a loved one in a for profit (or sadly, because they have to compete, a not for profit). Some people simply have no choice, they have to work. My husband and I nearly lost everything before he passed, but I would do it again. He was a good man who took care of his family, he deserved better than I know he would have received. I tried to go back to nursing but there are some things I cannot reconcile. I know physicians in this comfortable area that after 8 years of medical school barely make as much as my husband made at a factory. When I hear people talk about tort reform being the answer I can only shudder-it is the last remaining quality control-and an ineffective one at that.

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The American Commandment
Posted by: zooeyhall on Jan 28, 2008 6:40 AM   
Current rating: 5    [1 = poor; 5 = excellent]
With all the analysis and dissection of American society-- with all of the investigations, books, reports, university studies, editorials, etc.--everything all boils down to one guiding principle: The American Commandment:

IF IT MAKES MONEY, YOU DON'T MAKE APOLOGIES

Hard to believe, in the country I grew up in, that this precept should become the moral compass by which all value judgements are made.

From the highest person to the regular Joe Schmoe, THIS has become the means by which success is measured. Our whole society is shot-through with it.

Stop worrying about pollution, global warming, the Rapture, or whatever bogeyman-man-of the week our glorius all-American MSM puts out. Because THIS is what will really kill our country in the long run.

The Christo-nazis rant that god destroyed Sodom because of it's butt-fuc*ing, but in this country doing this to your fellows, in a figurative economic sense, is likely to get you on the cover of Forbes.

Where is the fire from heaven when we need it?

Sorry folks, my rant for a Monday morning.

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NO, they absolutely should not. It is the cruelest and ultimate scam.
Posted by: greentime on Jan 28, 2008 6:51 AM   
Current rating: 5    [1 = poor; 5 = excellent]
I had to move my parents into assisted care because their family physician failed them. This doctor knew they had insurance and took every advantage of it. He refused to make any geriatric diagnosis for my father who "might" have had dementia but who actually had both Alzheimer's AND a massive brain tumor. We found out about the tumor just ten days before he died.

At these facilities, whether assisted care or nursing homes, the costs are staggering, the care is so convoluted and complex that any inquiry results primarily in one excuse after another. Everything is based on liability and regulations and profit, profit, profit.

While there are some lovely and truly caring people who work there, they are overworked and underpaid. They are not allowed to truly care. I have learned to expect very little. I warn every one of us that what is ahead is nothing more than a false fronted endgame to skim off any transferable wealth we accululate. Profit means just that profit. We are each expected to die with nothing.

My father's last days were spent bored, because the activities director had left; misdiagnosed because there is no comphrehensive medical service, and in the end we had to pay and pay and pay for every hour of care that assisted care would not and could not provide. Hospice was called in the end and while they were good, due to a snowstorm, they could not arrive in time to administer pain relief. The person assigned to my father at the assisted care facility refused to administer the pain medication available there because... well, no one will even address this. I suspect religious beliefs or fear of violating some regulation. This was in one of the "better" assisted care facilities.

I absolutely reject the very idea that some should have better care than others because of their ability to pay. If this is American health care then we are truly a failed nation.

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Single payer health care for everyone
Posted by: AlterEg0 on Jan 28, 2008 7:12 AM   
Current rating: 5    [1 = poor; 5 = excellent]
...and nursing homes should be in that care system. Making money on health care would be considered criminal enterprise in a civilized country.

The only medical procedures that could be made "for profit", could be face lifts, whimsical liposuctions and nose jobs, unless prescribed by a doctor for other than "make me young and pretty" reasons.

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Should any medical services be for profit? How about electricity?
Posted by: veggiegrrrl on Jan 28, 2008 7:16 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Should any medical services be for profit? How about electricity? Heat? Water? Food? Housing? Telecom?

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why shouldn't they
Posted by: Joe on Jan 28, 2008 7:19 AM   
Current rating: 5    [1 = poor; 5 = excellent]
if you really care about your parents do like the Chinese and take care of them yourself.

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» RE: why shouldn't they Posted by: peacefullaim
» RE: why shouldn't they Posted by: stlaura
» RE: why shouldn't they Posted by: Fiona
All this can be said about any for-profit healthcare
Posted by: Intellect on Jan 28, 2008 7:41 AM   
Current rating: 5    [1 = poor; 5 = excellent]
All this can be said about any for-profit healthcare.
Is there any difference between corporate owned nursing homes and corporate owned hospitals....or health insurance companies that profit from denying care to their policyholders?

We need a healthcare revolution in this country, with strict government regulation of all healthcare facilities and single payer - government operated healthcare coverage for every citizen.

Until we have that there will commonly be abuse of patients (and policyholders) due to profit motive, and when there are abuses people die.

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Health Care of ANY KIND should NEVER be FOR PROFIT.
Posted by: weslen1 on Jan 28, 2008 8:04 AM   
Current rating: 5    [1 = poor; 5 = excellent]
Well it SOUNDED really GOOD. Health MAINTENANCE organizations, PREFERRED PROVIDER organizations, HEALTH INSURANCE.
Now, instead of paying DOCTORS to provide HEALTH CARE, we have CORPORATE EXECUTIVES to DENY IT.
What a long long long way we've come.

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LBB
Posted by: Wigs on Jan 28, 2008 8:35 AM   
Current rating: 5    [1 = poor; 5 = excellent]
I have just spent the last year and a half caring for my parents in another state. My parents were too frail to move and no one in the family was able to move out to Florida. So, we found an assisted living facility in Florida. I flew back and forth every few weeks. I finally stayed there and did 100% of the care.

The profit making motivation of management: cutting of staff; acceptance of residents who were well beyond that level of care if their families were willing to pay more money; acceptance of pets when residents could not walk their pets, with the promise staff would care for them, leaving rooms reeking with animal feces; residents left to develop huge bedsores with staff taking no responsibility; a small dining area where violations of food care encouraged a spread of an epidemic; reuse of mopping water for 20 rooms because cleaning staff had overwhelming loads; staff who were not interested in organizing because they felt FL labor laws would make it fruitless; residents who were forced to "socialize" with insulting games which ignored their real interests; the utter inability for any residents to report what was happening because they were not believed.

The day I insisted on taking my father in for a diagnosis of colon cancer when the floor staff told me with impatience that nothing was wrong with him, I decided to take whatever time was needed to stay with my parents. With one suitcase for what I had intended to be a one week stay,I moved in. They were both in their mid-nineties My father died of cancer; my mother had a slower decline but I figured out how to care for them every step of the way. We had the best possible year and a half.

The particular Assisted Living facility of my parents was bought up by a conglomerate soon after they moved in. Because I was on the floor all the time I was able to see first hand the outrage of
profit incentive care. Part of the outrage is, in fact, the neglect our culture has of our older parents These people who've had rich lives are reduced to aimlessly walking the floors with a walker. They feel abandoned; they are depressed. They are dumped off by families who visit them from other states maybe twice a year, getting a good report from the facility.

Again and again I witnessed cover-ups prepared by the facility for an expected family visit. If a client had fallen from neglect of floor staff, the story was reversed to blame the resident. I reported what I saw to families again and again and had management threaten to throw my parents out. They were too frail to be moved. It was a nightmare.

The corporate control of care facilities for the elderly is the same as the privatization of health care, with the disastrous results we have seen. Those progressives with the means participate with a hypocracy which is palitable. While we seek to improve their care and to fight the profit incentive of elder care, we need to examine our own sell out to make our own lives more comfortable by placing our parents in such facilities. The horror stories of profit making for elder care will grow as our older population increases. It needs our attention.

LBB

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Care Manor is kicking out medicare paid residents in Or and Wa
Posted by: Chloe2005 on Jan 28, 2008 8:38 AM   
Current rating: 5    [1 = poor; 5 = excellent]
to increase their profits. This is probably happening where ever they are taking over. So now nursing home care will only be for the well off. The states of Or and Wa are stepping in here but do not know what they can do. This is all very scarry for our aging population. Profit is all that matters. We have lost the soul of the nation.

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Profits are part of running a business
Posted by: DanoM on Jan 28, 2008 9:42 AM   
Current rating: 1    [1 = poor; 5 = excellent]
Until the government starts setting up nursing homes or some system where they foot the whole bill nursing homes should make a profit. (Remember, even "non-profits" generally turn a sizable profit from sales and services - it's just the way those profits get used that separates them out.)

The article seems to be more against the Carlyle Group than against nursing home profits. Although I'm not a fan of some the Carlyle Groups holdings and some of their investors I can tell you that they do run some very successful businesses. They generally fix up what they buy to make it top-notch (speaking from experience with their datacenters), and I would assume that's what they intend to do here. They buy a business that really could use some fixing, and with a few years of work, organization and direction they are then able to sell a company that is greatly improved and much more efficient. I don't know if they will do that here, but it would be their normal practice.

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Anyone prefer that nursing homes be administered by the USPS?
Posted by: billwald on Jan 28, 2008 10:57 AM   
Current rating: 5    [1 = poor; 5 = excellent]
Or by any other government or quasi-government agency? The DOD? The U.S. Department of Education?

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Human commodities
Posted by: Ardie on Jan 28, 2008 1:25 PM   
Current rating: 5    [1 = poor; 5 = excellent]
Every thing in capitalism is a commodity from our labor to our psychological problems. Commoditization is destroying our social fabric without which we are little more than vultures preying on the weak. And now we have to make our seniors a commodity. What will these fell capitalists think of next? How about making the soul a commodity! Oops, they may have done it, with the mega church.

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Private Nursing Homes Can work
Posted by: SirGrifflet on Jan 28, 2008 4:18 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
I am a 50 year old disabled man (work related chemical accident), who has spent the past six years living in nursing homes in New York City. My experience has varied greatly. Home number one had a pleasant looking physical plant, decent food but was somewhat understaffed. The evening nurses and aides were forced to spend more of their time monitoring who had access to the elevator than what was actually taking place in patient rooms. During the daytime hours there was plenty of recreational activities for residents. This was a for profit privately run facility

Home number two had no pleasant amenities at all to speak of. The physical plant was adequate during the day but had no visible staff to deal with naturally occurring biohazards in common lavatories cafeterias or other common or private spaces. Medication was rarely received on time and when doses were missed patients were forced to wait until the next dosing periods. Due to medical neglect I was overmedicated, developed double pneumonia had to be hospitalized, intubated by tracheotomy and placed on a respirator for eleven months. This home was also a privately operated facility.

Home number three where I now reside is in an older building whose owner is constantly undertaking projects to upgrade and maintain the physical plant. The food while not exactly haute cuisine is tasty and adequate for maintaining strength and health. This facility is run by a family owned company who has operated it for several generations. Every year the state of New York makes inspections of all facets of the operation. The facility always passes with flying colors.

One of the main things that people faced with putting loved ones into any type long care facility should know is that residents whose families are frequent visitors tend to do better. Having people ask questions on behalf of their kin lets nursing staff and administrators know that people are watching what they do and neglect doing.

The main thing is that state agencies need to monitor every aspect of nursing home operations through licensing procedures and frequent inspections. Since so much funding is by state and federal agencies it is both the moral and fiscal obligation of the government to assure proper use of the publics funds.
The licenses of the medical personnel themselves should be subject to revocation, suspension and/or frequent review by the state, based on supervisory and patient/relative complaints.

The bottom line is that for profit nursing homes can and do work when properly supervised by the state and monitored by the families of residents.

Martin Griffin
New York City
SirGriffletNY@aol.com

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Wanna bet
Posted by: willymack on Jan 28, 2008 5:18 PM   
Current rating: 5    [1 = poor; 5 = excellent]
That if we can cease getting involved in ruinous wars for the sake of stealing oil and other resources, the "war" on terror, the war" on drugs, bring our troops home from Germany and Korea, and cut down our bloated military establishment to a size which actually reflects our REAL defense needs that we won't have enough money for COMPLETE health care, including elder care, nursing home care, and hospice, as well as money for infrastructure repair, and REAL research aimed at eliminating our need to burn stuff for power and propulsion? I think that if we do all that, we'll not only have enough money for all the aforementioned, but we'll actually have enough left over to balance the budget, create vast new employment, revamp our schools to a standard to be proud of, and concentrate our efforts toward those things that we can only dream of at present because of the bush crime cartel.

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Fat Cat Executive Paydays
Posted by: Jersey Devil on Jan 28, 2008 6:34 PM   
Current rating: 5    [1 = poor; 5 = excellent]
The entire Nursing Home industry has the same problem with the money going to the top executives regardless of their being for profit or not for profit. To check on the executive payrolls for not for profits go to www.guidestar.com and check out the nursing home company 990's for their CEO, COO, and CFO salaries. With CNA's, the actual care givers, being over worked and under paid, the titans of the nursing home industry are taking home hugh salaries and benefits. What makes it worse is the majority are ripping off Medicare and Medicaid by billing for care that is documented but never delivered. They know that their residents have no way of balancing care with what is being paid for that care.

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» RE: Fat Cat Executive Paydays Posted by: peacefullaim
Shadyside Nursing and Rehab Center?
Posted by: logansafi on Jan 29, 2008 4:48 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Hey, that's a great name for a nursing home! It replaces my former favorite, the Hidden Lakes Retirement Center of Salem, Oregon.

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