On AlterNet: customers

Stories, blog posts, and videos tagged as "customers"

Sucker: How Cable Companies Make You Pay For Channels You'll Never Watch

Stephen Pizzo, Smirking Chimp. January 13, 2012.

Even though anti-trust laws say cable companies can't coordinate their business plans, they do.

Who Protects Info You Give To Offshored Call Centers?

David Johnson, Smirking Chimp. December 18, 2011.

Speaking to people in other countries, who we may not be able to understand, is frustrating. Even worse is that this is one more job that someone here used to do.

Fake Consumer Rights Group Says Getting Ripped-Off for Internet Use Is Good For You

Tana Ganeva, AlterNet AlterNet: PEEK. April 23, 2009.

A shill group is taking up the fight to legitimize attempt by cable giants AT&T and Time Warner to price-gouge for Internet service.

Cable Giants Continue Hoping No One Will Notice Their Attempts to Destroy the Internet

Tana Ganeva, AlterNet AlterNet: PEEK. April 22, 2009.

Despite Time Warner's epic fail with metered billing, AT&T has refused to abandon its usage caps program -- and the AT&T version is even worse.