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Excuse me, but isn't this more or less what former New York Times reporter Jayson Blair was fired for -- pretending to report from sites around the country while he was actually holed up in his Brooklyn apartment? Or will pasadenanow.com be honest enough to give its new reporters datelines in Delhi (or wherever they live)?
I should have seen it coming. In the eighties, US companies began outsourcing the manufacturing of everything from garments to steel, leaving whole cities to die. Education was the recommended solution for the unemployed, because in the globalized future, Americans would be world’s brains, while Mexicans and Malaysians would provide the hands. Let the low-end, repetitive jobs scatter to the ends of the earth, we were told -- the intellectual and creative work would stay right here.
So no one really complained when the back office and call center jobs migrated to India in the nineties: Who needed them? We would still be the brains of global business. When the IT jobs started drifting away, we were at first assured that only the more "routine" ones were outsourceable. As for all the laid-off techies, they were smart enough to develop new skills, right?
But no one can pretend any longer that we have a global monopoly on intellect and innovation. Look at the "telemedicine" trend, which has radiologists in India and Lebanon reading CT scans for hospitals in Altoona and Chicago. Or -- and this was never supposed to happen -- the growing outsourcing of R&D, with scores of companies opening labs in India or China -- "Chindia," as they are known in the biz lit. In 2005, a Microsoft manager told the Financial Times that "The question is how you make [the Chinese] truly creative, truly innovative." Whoops -- weren’t we supposed to be the innovators?
Still, writing was believed to be safe -- the last stronghold of Western creativity. Explaining the outsourcing of almost every newspaper function, including copy-editing, the billionaire CEO of a consortium of Irish newspapers wrote: ''With the exception of the magic of writing and editing news ... almost every other function, except printing, is location-indifferent." But the magic has clearly been fading, starting two years ago when Reuters started outsourcing its Wall Street coverage to Bangalore. Is there nothing an actual, on-site, American can’t do better than anyone else?
In the Pasadena case, I can’t even complain, as US-based Reuters’ workers did when their jobs were outsourced, that the quality of journalism will suffer as a result. One of the Indian reporters just hired by pasadenanow.com has a degree from the Graduate School of Journalism at UC Berkeley, which is one of the three or four best j-schools in the country. I have taught there myself, and know that the students are scarily smart. Too bad that they these reporters couldn’t get real journalism jobs, at normal American wages, but American newspapers are axing good journalists even as I write.
No, I don’t resent the Indians for moving in on the kind of work I do. I just wish the next time some managers get the idea of cost-saving through outsourcing they’d go for the CEO’s job. That’s where the big bucks are, and there’s no reason to think a Chinese or Indian person couldn’t do a CEO’s work, whatever it may be, perfectly adequately, and at less than a tenth of the price. As for me, I’m retraining as a massage therapist, at least until they figure out how to do that from Mumbai.
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Posted by: CatDad on May 16, 2007 3:46 AM
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» RE: Thomas Friedman
Posted by: KeepsonTickn
» RE: Thomas Friedman got his meal ticket set for life
Posted by: Ydotheyhateus
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Posted by: Bobsays on May 16, 2007 4:56 AM
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This common complaint that it only serves the interests of bosses because they are chasing lower wages and prices, is misleading from an economic standpoint. First off, rich people and entrepreneurs in our society already get rich on a phenomenal level (just look at all the dotcom billionaires and the real estate tycoons). Having a problem with rich people is another debate. Secondly, just look at how much those Indian journalists are being paid: crappy by our standards but unbelievable by theirs. This is historically important. It also means economically that it will only take five more years for Indian salaries to be very close to ours. No way will educated and ambitious Indians accept being treated badly and paid poorly. Now, for outsourcers, there are a limited number of developing countries where people read and write English with flair. And India really is the best at it. So the wages will come back up again.
And I know from personal experience on this because a friend of mine had his job outsourced to India, so I know it hurts, but it can't be stopped if we are serious about ending global inequalities.
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» The Democratic party thanks you...
Posted by: SteveB
» not quite
Posted by: Jesse
» only time will tell
Posted by: Lector
» RE: only time will tell
Posted by: Bobsays
» Ending global inequalities?
Posted by: Gravitas
» Current Business Strategy
Posted by: apophenia_monkey
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Posted by: phshafe on May 16, 2007 5:51 AM
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But globalization and its job outsourcing may, in turn, be facing its demise due to the coming energy Armageddon. Recent news stories have reported that grocers have begun to act on the economics of surging oil prices by buying locally -- and I see this more and more in local grocery stores. Enrollment in quilting and sewing classes is very high, as more and more of us wean ourselves away from the 12,000 mile supply lines to the cheap labor factories of the third world. The reign of the megacorporation and its shortchanging of American labor is facing its end, and not due to anything related to ethics or justice (except maybe poetic justice) -- but rather, due to sheer overwhelming energy economics that its own once great power cannot overturn.
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Posted by: Sojourner on May 16, 2007 6:01 AM
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Rather than solving the problem I called about yesterday, I see that it has been exacerbated.
I have had similar results when calling similar east Indian helplines for computer upgrades. I cannot understand them. Either they cannot understand me, or they are simply incompetent.
Those holders of my credit accounts may be saving big bucks by using overseas workers. How about a discount for me for spending so much of my time on hold and then teaching them how to do their job?
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Posted by: apeshow on May 16, 2007 7:55 AM
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Posted by: ReallyBearish on May 16, 2007 8:35 AM
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Meanwhile, the toxins have filtered into chicken and fish produced in China and shipped to the USA.
This system makes no sense. Ok, the Chinese don't give a crap about poisoning their own people, the air, water, etc. We do. It also doesn't make sense in an era of rising energy costs to ship wheat to China to have it processed (without health or environmental controls).
The crash is coming. As Herbert Stein in the Nixon Administration used to say, things that can't go on forever, won't.
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Posted by: DaBear on May 16, 2007 9:36 AM
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Posted by: TheTruthSeeker on May 16, 2007 9:44 AM
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I don’t know the answer, but I think an organized national consumer revolt is worth considering.
Suppose we targeted Dell Computers. Managed by big Bush supporter Michael Dell, the company has a history of utilizing cheap labor, including inmates in federal prisons to swap out faulty motherboards that contained toxic materials.
To increase profits, Dell is moving much of its customer-care division to India. Americans could perform the work much better, of course, but not for the bottom-feeding wages Dell will pay English-speaking employees in Southern Asia.
So here’s my plan. Start a nation-wide boycott against Dell the same way Media Matters went after Don Imus. No more buying Dell PCs and peripherals until the company shuts down its operations in India and returns those jobs to the USA.
If the NO-BUY campaign worked, it would target another U.S. job exporter, followed by the next biggest one, etc. What do you think, fellow AlterNet bloggers?
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» A great idea
Posted by: Gravitas
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Posted by: gdieken on May 16, 2007 10:16 AM
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» RE: City Council reporting is the field work of journalism
Posted by: VisionQuest
» RE: City Council reporting is the field work of journalism
Posted by: gdieken
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Posted by: vmn on May 16, 2007 8:32 PM
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Posted by: monkeywrench on May 16, 2007 8:45 PM
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"Is there nothing an actual, on-site, American can’t do better than anyone else?"
It is not about doing anything better; it is about doing everything CHEAPER. If corporations ever figure out how to teach monkeys sewing and mechanical skills, a lot of third-world laborers (and not a few sweatshop workers right here in the good ol' USA) will be out of work. Of course, by that time, many more americans will be living in the boxes big-ticket items from the jungles of Borneo and Sumatra arrived in.
One bright spot, of course, is that restaurants and grocery stores cannot be outsourced – thereby providing sustenance for the millions of new dumpster divers our "free-market" economy's race to the bottom will produce.
The 21st century will be pivotal in human history; this will be the century when the "wheels fall off the wagon" for western culture, if not for all of humanity. We are living in interesting times – as in the ancient chinese curse.
(Oh, and on outsourcing CEOS: not a bad idea, but why stop there? We might as well outsource the presidency a well; after all, who in Bangalore or New Delhi could do a worse job of governing than the home-grown nincompoop we suffer with now?)
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Posted by: alterbard on May 17, 2007 1:30 PM
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thirty-five years. The outsourcing of some news and editorial is reproducing what we've seen in the freelance writing market. Editors will choose a balance between the quality of the written piece and how much they have to pay the writer. And, believe me, there are a lot of freelance writers or wannabe's that will do it practically for free, both in America and Europe.
Business 2.0 tried outsourcing some editorial to India and it was a failure because of the time-zone differences and other problems of communication.
What I would be more concerned about is this "citizen journalism" where local readers will be more interested in the housewife or househusband account of some dog running in the street as children play, then the professional, staff writer's account of the local sanitation dept. Editors, one way or the other, are going to get very cheap copy and readers will eat it up.
I think what the internet has initiated is a massive rebellion against "experts" and "professionals;" ie. the reality shows. It will smooth out over time and maybe some interesting things will pop up through all the crap.
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» RE: writer
Posted by: Bozwell
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Posted by: CatDad on May 16, 2007 3:46 AM
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» RE: Thomas Friedman
Posted by: KeepsonTickn
» RE: Thomas Friedman got his meal ticket set for life
Posted by: Ydotheyhateus
Comments are closed-
Posted by: Bobsays on May 16, 2007 4:56 AM
Current rating: Not yet rated [1 = poor; 5 = excellent]
This common complaint that it only serves the interests of bosses because they are chasing lower wages and prices, is misleading from an economic standpoint. First off, rich people and entrepreneurs in our society already get rich on a phenomenal level (just look at all the dotcom billionaires and the real estate tycoons). Having a problem with rich people is another debate. Secondly, just look at how much those Indian journalists are being paid: crappy by our standards but unbelievable by theirs. This is historically important. It also means economically that it will only take five more years for Indian salaries to be very close to ours. No way will educated and ambitious Indians accept being treated badly and paid poorly. Now, for outsourcers, there are a limited number of developing countries where people read and write English with flair. And India really is the best at it. So the wages will come back up again.
And I know from personal experience on this because a friend of mine had his job outsourced to India, so I know it hurts, but it can't be stopped if we are serious about ending global inequalities.
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
» The Democratic party thanks you...
Posted by: SteveB
» not quite
Posted by: Jesse
» only time will tell
Posted by: Lector
» RE: only time will tell
Posted by: Bobsays
» Ending global inequalities?
Posted by: Gravitas
» Current Business Strategy
Posted by: apophenia_monkey
Comments are closed-
Posted by: phshafe on May 16, 2007 5:51 AM
Current rating: Not yet rated [1 = poor; 5 = excellent]
But globalization and its job outsourcing may, in turn, be facing its demise due to the coming energy Armageddon. Recent news stories have reported that grocers have begun to act on the economics of surging oil prices by buying locally -- and I see this more and more in local grocery stores. Enrollment in quilting and sewing classes is very high, as more and more of us wean ourselves away from the 12,000 mile supply lines to the cheap labor factories of the third world. The reign of the megacorporation and its shortchanging of American labor is facing its end, and not due to anything related to ethics or justice (except maybe poetic justice) -- but rather, due to sheer overwhelming energy economics that its own once great power cannot overturn.
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
Comments are closed-
Posted by: Sojourner on May 16, 2007 6:01 AM
Current rating: Not yet rated [1 = poor; 5 = excellent]
Rather than solving the problem I called about yesterday, I see that it has been exacerbated.
I have had similar results when calling similar east Indian helplines for computer upgrades. I cannot understand them. Either they cannot understand me, or they are simply incompetent.
Those holders of my credit accounts may be saving big bucks by using overseas workers. How about a discount for me for spending so much of my time on hold and then teaching them how to do their job?
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
Comments are closed-
Posted by: apeshow on May 16, 2007 7:55 AM
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Posted by: ReallyBearish on May 16, 2007 8:35 AM
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Meanwhile, the toxins have filtered into chicken and fish produced in China and shipped to the USA.
This system makes no sense. Ok, the Chinese don't give a crap about poisoning their own people, the air, water, etc. We do. It also doesn't make sense in an era of rising energy costs to ship wheat to China to have it processed (without health or environmental controls).
The crash is coming. As Herbert Stein in the Nixon Administration used to say, things that can't go on forever, won't.
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
Comments are closed-
Posted by: DaBear on May 16, 2007 9:36 AM
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Comments are closed-
Posted by: TheTruthSeeker on May 16, 2007 9:44 AM
Current rating: Not yet rated [1 = poor; 5 = excellent]
I don’t know the answer, but I think an organized national consumer revolt is worth considering.
Suppose we targeted Dell Computers. Managed by big Bush supporter Michael Dell, the company has a history of utilizing cheap labor, including inmates in federal prisons to swap out faulty motherboards that contained toxic materials.
To increase profits, Dell is moving much of its customer-care division to India. Americans could perform the work much better, of course, but not for the bottom-feeding wages Dell will pay English-speaking employees in Southern Asia.
So here’s my plan. Start a nation-wide boycott against Dell the same way Media Matters went after Don Imus. No more buying Dell PCs and peripherals until the company shuts down its operations in India and returns those jobs to the USA.
If the NO-BUY campaign worked, it would target another U.S. job exporter, followed by the next biggest one, etc. What do you think, fellow AlterNet bloggers?
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
» A great idea
Posted by: Gravitas
Comments are closed-
Posted by: gdieken on May 16, 2007 10:16 AM
Current rating: Not yet rated [1 = poor; 5 = excellent]
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» RE: City Council reporting is the field work of journalism
Posted by: VisionQuest
» RE: City Council reporting is the field work of journalism
Posted by: gdieken
Comments are closed-
Posted by: vmn on May 16, 2007 8:32 PM
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Comments are closed-
Posted by: monkeywrench on May 16, 2007 8:45 PM
Current rating: Not yet rated [1 = poor; 5 = excellent]
"Is there nothing an actual, on-site, American can’t do better than anyone else?"
It is not about doing anything better; it is about doing everything CHEAPER. If corporations ever figure out how to teach monkeys sewing and mechanical skills, a lot of third-world laborers (and not a few sweatshop workers right here in the good ol' USA) will be out of work. Of course, by that time, many more americans will be living in the boxes big-ticket items from the jungles of Borneo and Sumatra arrived in.
One bright spot, of course, is that restaurants and grocery stores cannot be outsourced – thereby providing sustenance for the millions of new dumpster divers our "free-market" economy's race to the bottom will produce.
The 21st century will be pivotal in human history; this will be the century when the "wheels fall off the wagon" for western culture, if not for all of humanity. We are living in interesting times – as in the ancient chinese curse.
(Oh, and on outsourcing CEOS: not a bad idea, but why stop there? We might as well outsource the presidency a well; after all, who in Bangalore or New Delhi could do a worse job of governing than the home-grown nincompoop we suffer with now?)
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
Comments are closed-
Posted by: alterbard on May 17, 2007 1:30 PM
Current rating: Not yet rated [1 = poor; 5 = excellent]
thirty-five years. The outsourcing of some news and editorial is reproducing what we've seen in the freelance writing market. Editors will choose a balance between the quality of the written piece and how much they have to pay the writer. And, believe me, there are a lot of freelance writers or wannabe's that will do it practically for free, both in America and Europe.
Business 2.0 tried outsourcing some editorial to India and it was a failure because of the time-zone differences and other problems of communication.
What I would be more concerned about is this "citizen journalism" where local readers will be more interested in the housewife or househusband account of some dog running in the street as children play, then the professional, staff writer's account of the local sanitation dept. Editors, one way or the other, are going to get very cheap copy and readers will eat it up.
I think what the internet has initiated is a massive rebellion against "experts" and "professionals;" ie. the reality shows. It will smooth out over time and maybe some interesting things will pop up through all the crap.
[« Reply to this comment] [Post a new comment »] [Rate this comment: 1 - 2 - 3 - 4 - 5]
» RE: writer
Posted by: Bozwell
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