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The Postal Service Is Essential to Democracy -- It Should Be Re-Imagined, Not Shrunk

Just as it did in Ben Franklin's day, the post office can still deliver for America in the twenty-first century.

Domestic policy debates of late have degenerated into an absurd argument about whether government can do anything right. Even Democrats can be heard mouthing the false premise that private markets are always the answer to the nation's public problems. But government does do things right; indeed, it does something right every day on a massive scale. The oldest of America's major public services--established by decree of the Continental Congress, brought into being by Benjamin Franklin and enumerated in the first article of the Constitution as a vital tool for binding together the new Republic--carries on in the twenty-first century as an essential and possibly transformative arm of the federal government, a service that has only begun to tap this agency's potential.

This is the proper starting point for progressives to enter the great debate about the future of the US Postal Service--and enter they must if there is to be any hope for maintaining it at a time when public services are under overwhelming political and economic assault. Because of declining mail volume and Congressional reforms that transformed the Postal Service from a taxpayer-supported institution into a "revenue neutral" agency that is expected to pay for itself, the Postal Service recorded a $3.8 billion loss in 2009 and is, according to an extreme but oft-quoted estimate, on track to accumulate a $238 billion deficit by 2020. The service has also been harmed by poor political and managerial choices--not to mention accounting errors that have socked it with pension liabilities that are as unsustainable as they are unreasonable.

The Postal Service's economic turbulence has fostered the fantasy that it is no longer necessary in an age when "warp-speed Internet" is constantly juxtaposed against "snail mail." Yet the USPS is anything but "an anachronism" on "a slow march into oblivion." It is a national treasure that provides an immense and irreplaceable public service. The scope and character of that service will change in the twenty-first century--ideally to provide a broader range of information, vote-by-mail systems, community services and even banking options to hundreds of millions of Americans who continue to rely on their local post office as the nerve center of their neighborhood or small town. But before any of this can happen, we must recognize that the Postal Service can and must remain public if we are to maintain the essential infrastructures of democracy.

Americans do not often talk about the Postal Service as a crucial underpinning of the democratic infrastructure, but we should. At a time when 35 percent of all Americans and 50 percent of rural residents have no broadband Internet access at home, the Postal Service is universal. Its 596,000 career employees travel more than 4 million miles to deliver more than a half-billion pieces of mail each day. It goes to extraordinary ends to assure that no citizen or community is neglected; it contracts commercial planes to move parcels across the country in a matter of hours, yet it still sends bush planes into Idaho's River of No Return Wilderness Area and organizes mule trains to deliver mail, food and supplies to the Havasupai Indians on the floor of the Grand Canyon.

The Postal Service maintains a network of more than 35,000 retail outlets--the largest in the world, with more locations than McDonald's, Starbucks and Wal-Mart combined--which are visited by more than 7 million Americans each day. The postal workers they encounter in these offices and on their doorsteps are reflective of their communities, as the service has historically been and remains one of the surest sources of employment for African-Americans, Asian-Americans, Latinos, women and the poor. In short, the USPS forms a vital network of service, connection and community that provides the steadiest link between Americans and their government. As Postal Regulatory Commission (PRC) chair Ruth Goldway puts it, the service is "part of the fabric of the nation."

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