5 customer service phone calls that will make you feel better about your life
Earlier this week, one of the best recordings of a customer service call gone wrong hit the Internet and went viral. The phone call, eight minutes of a man having what seemed like a midlife crisis because he was put on hold for the better part of three hours, was so ridiculous that its veracity is still disputed. But the Internet has a rich history with similar customer service phone calls, where unintentional comedy so easily develops when two strangers, one following procedures mandated by a faceless corporation, and another who is short on patience, are pitted against another. Here are five ridiculous customer service phone calls, some funny, some satisfying and some sad, that will help put the pressure of a rough work week in perspective:
HOW DO I SHUT DOWN THIS COMPUTER
A man calls a customer to "JUST SHUT THIS [COMPUTER] DOWN RIGHT NOW!"
After listening to a minutes-long tirade, a customer service representative suggests holding the power button down "for 10 seconds." This seems to work. The computer is now shut down.