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How to Talk to Teenagers Who Don't Want to Talk to You

Why teens don't need to be asked about their "feelings."

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That Danielle was going to be a challenge was obvious. She was dodgy (would totally ignore a question or comment), provocative, and outrageous. Early on she commented, "In school the other day, my friend and I yelled down the hallways, 'Babies in blenders! Babies in blenders!' It was so funny!" She wore the chainsaw earrings her father had given her for Christmas, as well as a perpetually insolent expression on her face, to make people a little nervous about whom they were dealing with. Danielle would have eaten a newbie therapist alive.

This was a kid who motored through (and over) her family, her friends, her day. She had attitude in spades, but self-reflection, an awareness of the needs of people around her, empathy? Not so much. With a kid as volatile as Danielle, I assumed that any session might be her last. Instead of thinking about the evolution of her therapy, I scouted for little windows of opportunity to present unfamiliar but potentially intriguing perspectives--not asking her to talk about them or consider them or even focus on them--just getting them on her screen for a moment.

On paper, treatment was about reducing her disrespect and defiance at home, resurrecting her interest in doing well in school, and reducing her idealization of dad. In the office, it was about getting her to stop shadowboxing long enough to hear what needed to be said to her, but which almost nobody dared say: that intimidating everybody around you is a hollow victory in the end, that finding entertainment in another's pain is never an attractive quality, and that beneath the tough-girl persona, she was someone worth getting to know.

But she was also the kind of teen who could see through any attempts to "make friends" prematurely by ignoring her bad behavior or pretending not to be dismayed and appalled by it. Any perceived loss of your own integrity is fatal to therapy with a client like this; if there's something you want to say, you'd better say it and own it. Your tentativeness only reinforces her confidence that she has the upper hand in any exchange with you.

Here she is talking to me about her mother, for whom she feels utter disdain and no shame in showing it. "I can't stand my mom's boyfriend," Danielle spits. "He's such a pussy. He actually gets nervous when he tries to talk to me. And he's, like, what, 50 years old or something? He keeps buying my brother and me all these things just so we'll like him, but it's such bullshit." She laughs an unkind laugh, expecting me to appease her with a grin of my own.

Instead I say, "I feel sorry for the guy." Danielle looks up at me, hard.

What? I ask her with my face.

"You would feel sorry for him," she says, with disgust. "Forget it." She reaches into her backpack and takes out some homework to do, presumably for the remainder of the session.

"How come I always have to have the answer you want me to have in order to keep the conversation going?" I ask.

Danielle looks up at me, and with her questioning sneer and slight shake of the head mumbles, "You're so lost."

I keep on. "Yes, I do feel sorry for the guy. I feel sorry for anyone who wants to get to know you because you make them feel stupid for having tried. And I feel sorry for your mom, too, because she seems to really like this guy, but also wants your approval so she can feel that she's doing the right thing. But you see them struggling with all this, and yet you don't help them out. Instead you laugh."

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