Time Warner COO: You WANT to Pay More for Internet Service

By Tana Ganeva, AlterNet
Posted on April 7, 2009, Printed on May 26, 2012
http://www.alternet.org/story/135610/time_warner_coo%3A_you_want_to_pay_more_for_internet_service

Time Warner Cable recently expanded its infuriating new "tiered" pricing system to markets in Texas, North Carolina and New York. Under the program, customers sign up for differently priced plans; users who use more bandwidth than their chosen plan allows are charged extra.

Company flacks have been hard at work trying to convince everyone that the scheme is intended to benefit customers who don't use as much bandwidth as high-traffic users.

But, anyone who’s ever used the Internet can probably surmise that Time Warner’s motives are not entirely altruistic -- the company has been excoriated online and by customers.

How has Time Warner responded to criticism? COO Landel Hobbs issued a statement using homey metaphors, entirely unsubstantiated claims and absolutely no actual information to convince you, the Time Warner customer, that you want the company to institute usage caps:

© 2012 Independent Media Institute. All rights reserved.
View this story online at: http://www.alternet.org/story/135610/