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Roasting the Post

By Jane Hamsher, AlterNet. Posted January 31, 2006.


Readers are still waiting for the Washington Post to apologize for stifling their comments and labeling them 'hate speech.'
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When Washington Post ombudsman Deborah Howell published the false claim on Jan. 15 that Republican lobbyist Jack Abramoff gave money to Democrats, the paper got a loud, swift and public lesson in the new realities of online interactivity and instant accountability. It was like watching a woolly mammoth being hauled shrieking and dripping with ice-age detritus into the 21stt century.

This lesson came in large part from the blogosphere, in the form of comments made on the newspaper's website and in posts made to political weblogs, such as DailyKos, Eschaton, and my own blog, Firedoglake. The collective daily readership of the largest political blogs now runs in the millions. We are news and politics junkies, instantly able to recite the last six jobs of Senate staffers and the names of reporters who cover every beat. We follow politics in real time and have zero tolerance for the kind of sloppy mistake Howell made. Hundreds of us swarmed to the site and immediately made our feelings known.

The paper's insistence on remaining silent in the wake of this was a clear indication that management did not understand that the days of one-way "we speak, you listen" information flow are over. It is no longer possible for a newspaper to simply publish erroneous information and then stonewall critics as they wait for everything to blow over.

In the face of Howell's continued silence, the paper's online readers stepped up their insistence that she post a retraction. After four days Howell wrote another article, but rather than apologize for her original mistake, she stated that she had intended to write that Jack Abramoff "directed" his clients -- the Indian tribes -- to give money to Democrats.

This statement was also extremely misleading, implying that money given legally by Abramoff's victims was as corrupt as the money run illegally through his well-documented money-laundering schemes for the GOP. As Bloomberg, the American Prospect and others have reported, legal donations by Indian tribes to Democrats also dramatically decreased after tribes engaged Abramoff, indicating that he actively sought to discourage rather than to "direct" donations toward Democrats. Howell's failure to provide this necessary context enabled those with an agenda to make this a bipartisan scandal, when it is nothing of the sort.

After the paper's message boards flooded with comments critical of this nonapology, the Post claimed it was "overwhelmed" by the "hate speech." Not only did Washingtonpost.com editor Jim Brady shut down the online comments section of Howell's article, but he disappeared hundreds of comments registered on the matter in a way that outraged even people who had not participated in the initial Howell controversy.

Online anger grew as Post reporters like Howard Kurtz and Jim VandeHei began publicly lumping all the comments together as "cowardly personal attacks" and "hate speech," making no distinction between the content of legitimate concerns and criticism, and the language of a few angry outbursts. Then the story began to shift, depending on which account you read. According to various Post staffers, it was at first "a dozen" comments that were too shocking for public consumption. Then "fifty." Then "hundreds."


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Jane Hamsher is an author, producer and political blogger who writes for firedoglake.blogspot.com and the Huffington Post.

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Happening elsewhere
Posted by: harpy on Jan 31, 2006 10:04 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
This doesn't surprise me. Last fall, I wrote a letter to my local newspaper, The Kingsport Times-News in Kingsport, TN concerning the lack of response to Katrina by FEMA, and the fact that when one woman's life was at risk Congressional members came in to vote in the middle of the night on a moment's notice, but it took them several days to react to the worst natural disaster this country has seen, although thousands of lives were at stake. The editor refused to print my letter, claiming it was just "nit-picking", and a day or two later published an opinion that local New Orleans officials were mostly to blame, which "coincidentally" was the Administration's stance. Hardly coincidence, I think. To date, I have seen ZERO letters concerning the illegal wire-tapping and spying on American citizens, although I know this area has many that would find this at the very least disturbing. They have printed a very few OP-Ed columns by guest columnists, but the letters to the editor section has been very quiet. Somedays there are NO letters printed at all, which prior to the wire-tapping revelation, had never happened. I cannot believe that this is only happening here, or at the Washington Post. People with opposing opinions to this criminal administration are being silenced at all levels. So, I have taken the position that I will inform anyone who seems to think it's all hunky-dory personally. At least then they'll have to face another opinion and think about it.

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gramps
Posted by: gramps on Jan 31, 2006 10:05 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
With Alito in the Supreme Court the three branches of government have become one. Add the fourth estate and we have fascism. The corporation business form is a robot unlike
Issac Azimov's robots that had a prime directive: "thou shalt not harm a human being". Their only ethical mandate is the bottom line. "Fascism should be called corporatism because it is the marriage of corporation power and state power". - Benito Mussolini.

As long as corporation money is in politics we will have the kind of corruption exhibited by Tom Delay and George Bush.
Corporations are not human beings and their "personhood" does not give them the right to have their lobbyists sitting in Crongressional rooms and writing legislation.

We must have laws that prevent corporations from any connection with politics.

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» Indeed Posted by: nedwylie
» RE: gramps Posted by: momly
Lieing Press
Posted by: hoscot on Jan 31, 2006 10:16 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Don't complain. Boycott their advertisers and let them know about it. Money talks and lack of money talks louder.

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Your Rundown of WaPo's Blundering Ancient Ways
Posted by: jrh on Jan 31, 2006 10:40 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
That was a great, level-headed, narrative about what has gone down recently. A linear causal collection of the facts that cannot be argued. I've been watching. And taking great glee at how lumbering and outdated and pathetic the mainstream media is appearing in the face of actual democracy. Do they know how they appear? As you imply, I think not. They seem like great great great grandpa at the wheel of a solar car. Ooo, they adore the scent of the leather, and wanna be like the cool kids and ride, too. They can't see over the dash because they're legs are too short, but they conclude that the engine has swallowed the sky. The net moves so quickly, we all consume facts and yes, in real-time, as you said. They, on the other hand, are dinosaurs, and have grown fat, lazy, and obviously, have forgotten their purpose. This is a critical juncture, and if they don't want to be like the music industry, denying the viability of the new medium and then getting left behind when the technology moved ahead anyway, they better get with it. And that means honesty.

Keep the faith, and keep feeding the gadflies. The stink is jes' like roses.

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a reporter speaks
Posted by: jaydenari on Jan 31, 2006 11:04 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
As a reporter myself, I believe my colleagues & I SHOULD be willing to be "called on the carpet" if we screw up, especially if we print something later found to be untrue. (Yes, I have been.) Sometimes that happens; as human beings, we can't know everything, and we sometimes misinterpret what we think we do know.

Of course, if Howell DID know what she was saying was false, that's a different matter entirely -- that's fraudulent propaganda, something no self-respecting journalist should EVER get involved in. People can hold any opinion they wish, but journalists need to have a higher standard about strongly supporting it with facts simply because our work is read by and influences many other people.

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The So Called Liberal Media
Posted by: Numinous on Jan 31, 2006 11:29 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Excellent, highly informative article! If one had watched the piece about this on The News Hour on PBS, one would come away assuming that most of the comments were abusive. Last week I watched Jeffrey Brown on that show questioning Jim Brady of Washingtonpost.com and Xeni Jardin of BoingBoing.net. He started off the interview with the premise that the feedback WaPo received was inappropriate and offensive. The entire interview focused on the challenges of running a weblog. Nobody pointed out that the original WaPo story was factually incorrect. Mr. Brady did not give specific examples of what constitutes "hate speech" nor did he identify what percentage of posts met their criteria for "hate speech". Eric Alterman is right. There is NO liberal media.

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It's not just the Post
Posted by: cervantes on Jan 31, 2006 11:48 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Obviously. In the Boston Globe's main news article on l'affaire Abramoff Michael Kranish wrote that Abramoff "gave generously to both Democrats and Republicans," and portrayed the whole thing as a non-partisan scandal. His subsequent stories have all been about Democrats deciding whether or not to disgorge money from Abramoff's tribal clients, and the issue of lobbying firms employing relatives of Members -- and of course most of the examples he chose were Democrats.

I wrote to Kranish and the "ombudsman" requesting a correction. They both refuse to acknowledge that the statement was erroneous. The "ombudsman's" response to me also stated that since Kranish had written the next day about Democrats returning tribal money, he didn't need to correct the first statement, which makes absolutely no sense. Oh yeah -- the story on the second day included Chimpy's quote on Fox News about how Abramoff gave to both parties and it had nothing to do with Republicans, without comment or correction.

Unfortunately, I don't have the time or platform to harrass the Globe as you have done with the Post. But I wish somebody would.

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I'm done with the Post
Posted by: california_reality_check on Jan 31, 2006 1:24 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Used to read them everyday on-line. No more. I'm gone. By the way, Post stock last year at about $1,000. Today $764. Gee, I wonder why?

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Writer 1, English 0
Posted by: Ellen Remore on Jan 31, 2006 2:19 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
I agree completely with the content of Ms. Hamsher's article, "Roasting the Post." And I really do hate to nitpick. BUT. I sometimes feel as though I were waging a one-woman campaign against the slow obliteration of the King's English. Within the text of the article is a phrase that reads, "...but he disappeared hundreds of comments..." And I bet disappearing them was so fun.

I must have been out sick the day that "disappear" became a transitive verb. Please, all you writers lucky enough to have your copy published....for the sake of the rest of us...Have Mercy on our Mother Tongue!!!

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» RE: Writer 1, English 0 Posted by: Pookapooka
» RE: Writer 1, English 0 Posted by: citizen jen
» * Posted by: decembrist
» RE: Writer 1, English 0 Posted by: cqburke
» RE: Writer 1, English 0 Posted by: cqburke
» From the editor of the article Posted by: Evan Derkacz
» RE: Writer 1, English 0 Posted by: Ellen Remore
It's a new day for information
Posted by: zennurse on Jan 31, 2006 2:42 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
Something Jane doesn't say, but I will, is that during the online "ethics" chat held by the WaPo she was essentially moderated out because she was asking the same specific question again and again and receiving no answer from Mr. Brady. He displayed his attitude toward her by directing a nasty comment her way and the moderator allowed two questions complaining about Jane's participation, going so far as allowing a blogwhoring comment from a blogger who was clearly just jealous. For those of us who participated in this event and wrote respectful letters to the Post, I found this ironic and disgusting.

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The WaPo is used to being insulated from its readers
Posted by: decembrist on Jan 31, 2006 3:31 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
I agree with Jane, that when the WaPo labeled "most" of the comments hate speech they crossed a dangerous line that right wingers cross all the time - trying to squelch legitimate dissent using illegitimate means.

I think Howell and Brady flipped out because they just aren't used to being close to their readers. They're not used to readers being able to say "hey! what you wrote was wrong!" outside of the slow, well-insulated and censored path of Letters to the Editor.

The net campaign to force Howell to admit her mistake was revealing and well worth it. Blogging and online comment sections have allowed us to almost instantly make our collected voice heard - and that's something that we should tirelessly take advantage of.

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In response to "Happening elsewhere"
Posted by: psmith on Jan 31, 2006 8:47 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
I would like to add to the comment "Happening elsewhere" regarding the stifling of progressive views in the letters to the editor section of newspapers. Our local paper, the Bloomington Pantagraph, Bloomington Illinois had a review of Al Franken's book, "Lies and the Lying Liars Who Tell Them" by a local Republican party hack. He lambasted the book and included some very sarcastic inuendos about the Democratic party and conversely, praised Ann Coulter. I wrote a letter pointing out two of the biggest Coulter lies that Franken cited in his book. My letter was published, but I got the page number wrong for the second citation. Someone else then responded to my letter with a flurry of insults suggesting that I was a "flat earther, part of the dumbing down of America, etc. It was a letter the editor shouldn't have allowed because it offered no facts, only insults. The only supposed fact, was that the letter's author said the citation I made wasn't on that page and therefore I was lying (despite the fact it was in the book). I wrote another letter pointing out my mistaken page number and made a few mildly sarcastic remarks in response, but what I wrote was nothing like what the letter writer said about me personally. The editor wouldn't print my response. He said they wouldn't print my type of letter. I wrote a piece about my experience in the local Indy paper (http://indy.pabn.org/news.php?id=248).

The Pantagraph seems to aspire to the standards of Fox News on its editorial pages which feature a bevy of mostly right wing columnists, including none other than Ann Coulter. With something close to religious fervor they have made it their mission to discredit our democratic govenor, and regularly criticize Dick Durbin. Little is reported in their national news section that would call into to question the fairness or legality of Bush administration actions or policies. Likewise the editorial page presents views pretty consistent with what emanates from the Republican noise machine, often quoting think tanks like the Heritage foundation.

Moreover, I get the impression that some other central Illinois newspapers follow the same party line. It is depressing and sad that these news outlets, that so many people accept as credible, disseminate such misinformation and propaganda. This is reflected throughout the mainstream media, with conservative pundits overwhelmingly dominating what is promoted as political discourse.

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direct action .....
Posted by: john richardson on Feb 1, 2006 12:37 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
It's called direct action .....

The Editor,
The Washington Post,
1150 15th Street, NW,
Washington, D.C. 20071.

January 19, 2006.

Sir,

Just a short note to say "farewell".

My wife & have been regular readers of the online edition of The Washington Post for the past couple of years however, after witnessing the recent sloppy treatment of a number of significant issues by the Post’s Ombudsman, Deborah Powell, including the Bob Woodward / Plame story, the Jack Abramoff scandal & the NSA / White House spying revelations, we have decided it’s time to seek our news from more reputable sources.

Thanks & goodbye.

Annie & John Richardson.

2 Hadleigh Avenue,
Collaroy. NSW. 2097.
Australia.

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» yeehah! Posted by: decembrist
» RE: direct action ..... Posted by: Edward George
On the other hand....
Posted by: diogenes on Feb 4, 2006 9:04 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
The Wash Post strongly defended it's position of allowing cartoonist Tom Toles to draw anything he wants, even after receiving a complaining letter from the Joint Chiefs of Staff. Clemenceau made the comment that "war is too important to be left to generals" and apparently, they can't even be trusted to correctly interpret a political cartoon. The target was not the troops, it was Rumsfeld - and he immediately put himself in the company of presidents who were attacked by cartoonists. Maybe that's why they are the Joint Chiefs and not the Secretary of Invading and Occupying Small Countries.

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