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The Future of Citizen Journalism

No one should still wonder about the possibility, much less the efficacy, of 'citizen journalism.' But, more importantly, we should ask if more participation and better information will make us happier.
 
 
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Can ordinary citizens actually function as journalists? Or, as many in the mainstream media would have it, is journalism some sort of priesthood of professionals who venture, Moses-like, to mountaintops and then return to deliver the news as divinely revealed truth to the rest of us earthbound mortals?

In the wake of such recent citizen-mediated news events as the Asian tsunami, Hurricane Katrina, the London train bombings, Senator George Allen's political suicide, the Virginia Tech massacre, et al, the real question is why anyone would still wonder about the possibility, much less the efficacy, of so-called 'citizen journalism.'

Last week I traveled to Seoul, Korea to take part in an international gathering of 'citizen reporters" sponsored by an intriguing, cutting edge media firm called OhmyNews.com. OhmyNews is one of the most successful projects in the world involved in the burgeoning field of citizen journalism -- wherein 'amateur' reporters participate in the creation and dissemination of news and information. The brainchild of Oh Yeon-ho, a professionally trained Korean journalist, OhmyNews was launched in February 2000 and has grown rapidly since. Today it boasts nearly 60,000 'citizen reporters' worldwide, who work closely with dozens of professional staff members, creating content for websites in Korean, Japanese and English. Its corporate motto is: "Every Citizen is a Reporter."

Having already revolutionized the media environment in the Republic of Korea, Oh Yeon-ho is equally passionate about spreading the concepts and practices of citizen journalism worldwide. The OhmyNews 'pro-am' concept of combining citizen reporters with trained professional journalists and editors is rapidly becoming a model for other efforts around the world, and its annual forums on the topic are a key way of networking among the field's leading theorists and practitioners.

Featured speakers this year included Dan Gillmor of the Center for Citizen Media, Michael Tippit of NowPublic.com, McJoan of Daily Kos, and dozens of other presenters and panelists representing literally every continent, from Australia and Europe to Africa, Asia and the Americas. This year's focus was "cross-cultural exchanges" and how they can contribute to the vision of the global village envisioned decades ago by Marshall McLuhan.

Oh Yeon-ho set the stage with his welcoming message, which accurately noted, "The question looming large is increasingly less about 'digital opportunity' and more about how we can best manage the abundance of content, Web platforms and user participation" now pouring forth. Oh also laid out "a host of pressing issues" including the need to balance user-created content with editorial accountability, as well as to identify business models to sustain citizen journalism during an age of ever-more rapid commercial and technical transitions and unclear revenue models.

Dan Gillmor -- author of "We the Media" and long one of the movement's leading theorists -- noted in his keynote speech that, despite the many successes of citizen media thus far, "It is still early in the development and we still have far to go." Like Oh, Gillmor believes that sustainable business models and issues of trust and accountability are highest on the agenda. He also urged all attending to "keep experimenting." With the cost of doing so at an historic low, "There are very few institutional barriers to trying," Gillmor concluded. And even in failure, he added, "We still learn. In fact, we usually learn more from failure than success!"

Panels on citizen journalism in Eastern Europe, South Africa and Australia, South Asia, and North America followed. Four new sites have appeared in the "emerging hotspots" of Russia, Ukraine, Poland, and Estonia and startups loom in South Africa and Australia as well.

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