Watch One Woman's Battle With Her Student Loan Servicer Unfold
With a trillion-dollar student debt bubble and a still-lousy economy, it's safe to say that lots of Americans are struggling to pay back their student loans. Yet that struggle, which includes fighting with loan servicers and banks, applying for payment adjustments, requesting and being denied deferments and more, is often carried out alone and without help.
Jenni Dye, a Wisconsin lawyer who was recently elected to the Dane County Board of Supervisors, took her fight with her loan servicer public today on Twitter. While she eventually got some results, she was quick to point out that most people don't have the resources or know-how to win these battles, and to push the loan servicer to change its practices. Others joined her on Twitter and shared their stories of struggle.
We won't change the predatory student lending system without a lot of people being willing to share their stories. You can read Dye's entire live-tweeting of her phone conversation with the servicer below, from the Department of Education's handing her loan off to a private company to their eventual promises to "look into" their practices.