Bill Moyers: Why Are We Giving the Silent Treatment to the Crisis Which Could Make All Others Irrelevant?
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Distant in time, that the impacts won't be felt for a generation or more and distant in space, that this is about polar bears or maybe small island countries, not the United States, not my state, not my community, not my friends and family or the people and places that I care about. So they believe this is a serious problem, but they don't see it as a priority.
Then comes a group, about a quarter of the public that we call the cautious. These are people who are kind of still on the fence, they're trying to make up their mind. Is it happening, is it not? Is it human, is it natural? Is it a serious risk or is it kind of overblown? So they're paying attention but really just haven't made up their mind about it yet. They need to be just engaged in some of the basic facts of climate change.
Then comes a group, about eight percent of the public that we call the disengaged. They've heard of global warming, but they don't know anything about it. They say over and over, "I don't know anything about the causes, I don't know anything about the consequences. I don't know anything about the potential solutions." So for them it's really just basic awareness that they need to be engaged on. Two last groups, one is we call the doubtful, it's about 13 percent of the public. These are people who say, "Well, I don't think it's happening, but if it is, it's natural, nothing humans had anything to do with and therefore nothing we can do anything about."
So they don't pay that much attention, but they're predisposed to say not a problem. And then last but not least, eight percent of Americans are what call the dismissive. And these are people who are firmly convinced it's not happening, it's not human caused, it's not a serious problem and many are what we would lovingly call conspiracy theorists. They say it's a hoax. It's scientists making up data, it's a UN plot to take away American sovereignty and so on.
Now, that's only eight percent. But they're a very well mobilized, organized and loud eight percent. And they've tended to dominate the public square, okay. So here you have these six totally different audiences that need completely different types of information and engagement to deal with this issue. So one of the first tasks, and you know this as a communicator as well as I do, one of the first rules of effective communication is, “know thy audience.”
If you don't know who your audience is it's kind of like playing darts in a crowded room with the lights off. You might hit the target sometimes, but most times you're going to miss. And unfortunately too often you're going to do collateral damage. You're actually going to hit somebody by mistake and cause a backlash.
So you know this is why if we were to do a true engagement campaign in this country we would need to recognize that there are very different Americans who need to be engaged in very different ways who have different values and who trust different messengers.
BILL MOYERS: Assume that I'm a skeptic. Not only a skeptic but a Tea Party Republican who goes to church every Sunday where my beloved pastor tells me that, reassures me that God created the earth 6,000 years ago and that if God wants to end the earth God will on God's terms, that this is out of our control. If you were sitting across from a good, disciplined believer like that, what argument would you make to me?