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Stop Getting Things Done

By Annalee Newitz, AlterNet. Posted April 30, 2007.


Author Tim Ferriss' productivity strategy of working less and accomplishing more sounds great -- until you realize he does this by outsourcing his work to the developing world.
Annalee Newitz

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Among business-oriented tech nerds, there is an acronym that is a cult: GTD. It stands for "getting things done," and it comes from the title of a popular time-management book by productivity coach David Allen. Not only has Allen turned GTD into a multimillion-dollar consulting and advice business, but he's also infected the hearts and minds of an entire generation trying to work as fast as the processors in their computers do. At its heart, the GTD philosophy is simple: list your tasks ahead of time, and complete them as systematically as possible. In the end, you'll work more quickly, zooming through your life the way you zoom through your e-mail in-box.

But for those of us who confront bulging e-mail boxes and multiple, multistage projects every morning, GTD can become a freaky addiction. We're never fast enough. That's why some GTD solutions go beyond the friendly kind you'll see on productivity blogs such as Lifehacker and 43 Folders, which are devoted to finding ingenious, technical solutions to get around work-blocking procrastination.

Possibly the weirdest example of extreme GTD can be found in a recent book, The 4-Hour Workweek: Escape the 9-5, Live Anywhere, and Join the New Rich, by a guy named Tim Ferriss. The book combines two biz-geek obsessions, saving time and getting rich, which is probably why his Web site lists endorsements from tons of people, including "Lazer Tag consultant" Stephen Key and Firefox cofounder Blake Ross.

I met Ferriss, an affable if slightly overenthusiastic fellow, at the South by Southwest Interactive conference. His book hadn't come out yet, but he was already trying to convert the masses to his "lifestyle design" solution. Unlike a typical GTD plan, his book is also about glamor: he preaches the art of taking "mini-retirements," trips to different countries where you can have fun while still working occasionally (this is after you've somehow convinced your bosses to let you work remotely).

At various points while reading Ferriss' book I was reminded of Steve Martin's old routine "How to Make a Million Dollars and Not Pay Taxes." His solution? First make a million dollars. And then when the tax people come around, just tell them you forgot to pay. It sounds good, but the problem is implementation. In a chapter called "Outsourcing Your Life," Ferriss tips you off to his best time-saving solution: hire cheap labor in the developing world to save yourself time and money. In fact, this is eerily like all of his solutions, such as living in Thailand while working for a U.S. company to give yourself a mini-retirement and grow richer.

Ferriss' GTD plan is so extreme that it winds up revealing the dark side of productivity mania. Many of his time-saving techniques depend on making other people work more. For example, Ferriss interviews a guy for his book who saves time by hiring staffers at a company in Bangalore who do all his research for him, answer his e-mails, and even send his wife an apology when the two of them have a fight. Suddenly, this guy has a lot more time and feels more productive. I'm not sure that when GTD guru Allen writes about delegating tasks he means that you assign your work to other people. Ferriss' GTD fiends may be getting four-hour workweeks, but it's only because three women in Bangalore are working 70 hours a week.

My fantasy, on considering the extreme end of GTD culture, is that more and more people will begin following Ferriss' advice. Get things done by outsourcing all your work to the developing world, so that soon women in Bangalore and China have access to all your personal correspondence, financial data, and work-related activities. This could possibly create the conditions for the first-ever bloodless but violent revolution. One day, people in the United States and Europe will discover that all their data is in the hands of angry workers who want to do the GTD thing their own way. They want their own four-hour workweeks, and they're going to use all your data to get them.

It would be the perfect demise for a data-obsessed, time-obsessed culture. Deprived of our data, we'll have all the time in the world. But of course, if we want to live, we'll have to start working again. And this time we'll have to work the old-fashioned way: by doing it ourselves.

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Annalee Newitz (annalee@techsploitation.com) is a surly media nerd who saves time by talking and sticking her feet in her mouth at the same time.

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Increasingly irrelevant.
Posted by: anotheropinion on Apr 30, 2007 10:23 PM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
" "

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Difficult to say
Posted by: helix on May 1, 2007 3:46 AM   
Current rating: Not yet rated    [1 = poor; 5 = excellent]
I'm in two minds about the offshoring IT to developing countries:
- even if we pay them peanuts by our standards, for them it's a good job by their countrymen's standard (big campuses in Hyderabad ...).
They're hardly spending 14 hours a week assembling trainers in a poisonous atmosphere. We might be helping to create a middle class.
- on the other hand, jobs that are offshored, are obviously not on offer here. The money is also not spent here, but over there, so it's a cash flow from our countries to theirs. We might be endangering our middle class.
- i agree that for our own protection, we shouldn't outsource everything, just the standard bits. There are smart and business-wise people, so they could take your idea and run with it.

It's a complex issue ...

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Outsourcing is a bad sign
Posted by: lamar on May 1, 2007 6:22 AM   
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Outsourcing is the first signal of decay from a corpulent society. We outsourced manufacturing because we were becoming an information society. Now we are outsourcing information jobs because we are becoming a bartender society. We don't see anything wrong with sending our dollars to a country that engages in nuclear brinksmanship (over religion and worthless land) and throws people in jail for kissing. Out of sight, out of mind....

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outsourcing: good news and bad
Posted by: Jesse on May 1, 2007 9:25 AM   
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The reason many people like myself see outsourcing as a bad thing are as follows:

First, there isn't much real technology transfer. Outsourcing manufacturing has been a long-accepted practice, (after all, apparel has been doing it for many years before IT ever appeared). But the profits don't stay in whatever country they are outsourcing to. This is known as "foreign direct investment" (FDI in economics wonk-speak). Many countries look like they have staggering economic growth, but it's all FDI, which means the internal economy isn't really growing.

How does this work? If I am an exec at Microsoft, and I shift a load of production to India, and those people work for me and generate profits, the money isn't in India, it's here. While in some cases those folks get paid more than they might otherwise, this doesn't ergo lead to a middle class, anymore than outsourcing the skilled apparel work years back did. (Yes, apparel work is skilled. Those machines to make clothes are complicated).

Those higher-paid workers in India the papers natte on about are buying imported stuff--they aren't contributing to the local economy as much as they would if they were buying domestic products. Again, the money leaves. (In economicspeak, they call this "profit repatriation.")

By the way, the reason we in the US developed many industries in the first place was because tariffs (remember those from school?) were traditionally high to protect certain industries. Other European nations did the same thing. We could have imported many manufactured goods -- and we did -- but there was a deliberate policy of import substitution and protectionism for 100 years. It did not come from Brits and French companies investing here. (It never does, high FDI levels do not correlate well with industrial development).

Second point: using workers in third world nations to compete against workers here is done so that one can erode workers rights in both places. If you can go to a semi-slave labor country it's even better if you want to go after unions. This is a matter of profit and power, and corporations know damn well that the two are related. Corporations always have the advantage here because capital, not being physical, can always move. People can't.

The good news is that outsourcing creates the kind of growth that is just dandy if you are an investment banker, stockbroker or one of the executives at an IT company. The economy does grow-- it's benefits are just very narrowly distributed. This is even true of all those outsourced jobs people say are so wonderful in India--it's a tiny, tiny portion of the population. 1 million IT jobs in India is less than 1% of the workforce. (It's something like 0.5%, actually).

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yep
Posted by: JoshuaLudd on May 1, 2007 1:41 PM   
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Ferris's book sounds like more of the same... advice on how to live in an utterly techno-centric society.. as opposed to a human-centric society... for middle class Americans.. and nobody else.

Just pawn the tough work off on somebody in the third world making a fraction of your pay so you can then go visit such countries on "mini-retirments" .. not to check up on the work, but to take a break from all your demanding work.. that you're having others do.

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Just Get A Government Job
Posted by: hole11 on May 1, 2007 2:19 PM   
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Outsource all of your official duties and then ask everyone in the US to pay your wages. So simple.

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Outsourcing or GTD?
Posted by: supercrisp on May 2, 2007 6:44 AM   
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This article seems to be about outsourcing rather than GTD. I follow the GTD crowd's activities because I'm a writing teacher, and one of the biggest problems writers face is procrastination. The core of the GTD system, timely categorization followed by prioritized completion, is old news. GTD is basically what has become "common sense" in process models of writing but repackaged with business and computer information and jargon. The conversations around it are useful in that they explore what tools and methods you can use to go the organizing. I'd encourage anyone who writes or who has to manage many projects to check out some of the popular GTD sites (just Google it). Just don't get wrapped up in the hype and prepared to be dizzied by the near-cult adulation of some of the GTD gurus. (There's something about the succeed-in-business crowd that's always a little wild-eyed, imho.)

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Are you kidding me???
Posted by: Ghoulman on May 2, 2007 12:29 PM   
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"In a chapter called "Outsourcing Your Life," Ferriss tips you off to his best time-saving solution: hire cheap labor in the developing world to save yourself time and money."

ARE YOU KIDDING ME???

Yes, this post has been edited for expletives from yet another Gen-X survivor of the 90's DOT.com boom.

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It's OUTSOURCING!!!
Posted by: Cynical_lady on May 7, 2007 1:04 PM   
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Benefits: It is apparent that many organizations today are making the decision to outsource. In today’s global marketplace outsourcing has made itself accessible to many organizations on a National and International level. Offshore outsourcing has provided many businesses with the opportunity to harvest the benefits of lower labor costs and to exploit the value of less than par foreign currencies. Through outsourcing, companies today have the ability to develop competitive strategies that will leverage their financial positions in the ever competitive global marketplace. Outsourcing is also successful in increasing product quality and/or substantially lowering firm and consumer costs. Outsourcing can also present advantages to non-Western states. "Developing" countries, such as China or India, benefit from the patronage of companies that outsource to them - in terms of increased wages, job prestige, education and quality of life.

Some of the major advantages that today’s organizations can expect to obtain through outsourcing include the ability to purchase intellectual capital, to focus on core competencies, to better anticipate future costs, to lower costs. Overall outsourcing is viewed by many organizations as a strong business tactic that ultimately is a superior economical approach to developing products and services.

Responses to criticism
Work, labor and economy
International outsourcing is a form of trade. As such, mainstream economists argue that the basic principles of comparative advantage and the gains from trade apply. The 'threat' to overall employment or the economy is thus no more valid than the so-called 'threats' from imports or migration.

Economist Thomas Sowell from the University of Chicago said “anything that increases economic efficiency--whether by outsourcing or a hundred other things--is likely to cost somebody's job.

Most economists do not view outsourcing as a threat to the economy. Capitalist trading often involves interactions among different people, which means often tasks and services are delegated to others. Lack of outsourcing may see deficiencies in specialization and division of labor, important elements in the law of comparative advantage, which is seen by many as the basis for why capitalist free-markets are successful in generating economic growth.

Quality of service
One criticism of outsourcing is that product quality suffers. But the organization outsourcing a business process has the freedom to resume management control and/or decision making for that business process if quality is adversely affected. Critics of outsourcing often talk about outsourcing failures without mentioning instances of outsourcing success. The decision to outsource is like the decision to expand a business overseas, to incorporate computer technology, or to hire new workers. If the company does it correctly, it benefits from higher profits. Proponents of outsourcing believe that arguing that outsourcing leads to lower product quality is pointless because if it were true, consumer demand will force firms to shift back to producing the good or service in-firm rather than out-firm.

The ability to influence the quality of outsourced production depends on the relationship of power between consumers and producers. If producers have market power, e.g. if they are a monopoly they can reduce the quality of their good without suffering a major drop in sales.

If you're interested to buy The 4-Hour Work Week, you can check it out at Barnes&Noble

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Stop Getting Things Done
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