Are Misleading Robocalls in NC Voter Suppression?

Posted by Pam Spaulding, Pandagon at 7:32 AM on May 1, 2008.

North Carolina Attorney General Roy Cooper cracked down on the misleading and deceptive robo-calls by Women’s Voices. Women Vote that implied voters had to wait for and fill out a registration packet before they could vote. He stated that the calls are breaking state law. (Audio of the call here).

What is particularly egregious is that the calls went out after the registration deadline for the presidential primary — and were targeting minority neighborhoods, using a fictitious caller named “Lamont Williams.” In a measure of damage control, a press release landed in my inbox from WVWV in the late afternoon yesterday. A snippet is below the fold.

This is the explanation:

“We understand concerns have been raised about the source of phone calls placed by Women’s Voices, Women Vote. These calls were our sincere attempt to encourage voter registration for those not registered for the general election this fall. We understand North Carolina’s primary registration effort deadline was April 11. We apologize for any confusion our calls may have caused. Our intent and purpose was solely to call attention to the registration applications we hope will be completed and returned to the Board of Elections office making thousands more North Carolinians participants in one of the most important elections of our lifetimes.

Women’s Voices. Women Vote has been in contact with the North Carolina State Board of Elections to work together to resolve any confusion regarding our voter registration efforts.

Obama delegate and board member of Women’s Voices, Women Vote, William McNary, also spoke up in defense of the organization.

I have seen up close the work of Women’s Voices. Women Vote and know well the commitment, passion and leadership our organization has shown in helping make the voices of unmarried women and other underrepresented voters heard. There may have been mistakes made in this particular registration drive in North Carolina, but Women’s Voices, Women Vote’s motives were not malicious or intended in any way to confuse voters. Ironically, just the opposite. I know the staff is making every effort to right the situation.

Yet something still isn’t right about this story. Take a look at this:

As for why the group’s calls had used an apparently fictitious persona named “Lamont Williams,” Johnson first said, “as far as I know, it is a recorded message.” But when I asked why the group had used that name when there is no such person working with the group, she said she did not know why the name had been used.

The group also used a female caller named “Julie,” Johnson said (although she was not sure of the name). She told me that she would check to see if there was any particular reason why certain calls were made by Julie and others by Lamont.

But that practice would stop, she said. “This not identifying ourselves on the call, that’s not something that is going to continue as we move forward. Our phone calls in the future will correct any confusion about the calls.” When I asked if there had been any particular strategy behind not identifying the group as making the calls, she said no.

There are some serious unanswered questions about the call itself as well as the strange ties to the Clinton campaign — they continue to turn up. Sue Sturgis at Facing South, which broke the story:

But one of the most striking connections between WVWV and the Clinton campaign — and one particularly relevant to a story involving what appear to be voter suppression efforts right before an election — was pointed out to us by a reader. He notes that the firm in charge of voter outreach for WVWV is MSHC Partners, whose president is Hal Malchow. Sourcewatch.org reports that Malchow was a member of WVWV’s leadership team.

At the same time, MSHC also does direct mail and outreach for the Hillary Clinton campaign. In fact, the campaign owes MSHC $807,000, according to Politico.com.

UPDATE: Chris Kromm of Facing South called the Virginia State Police, which investigated similar robo-calls before that Virginia’s primaries last February — that investigation concluded that the source of the calls was Women’s Voices Women Vote. Yet the mistakes occurred time and again in several other states.

In Arizona last November, election officials were “inundated with complaints” after Women’s Voices sent a mailing erroneously claiming that recipients were “required” to mail back an enclosed voter registration form. Many who received the mailing were already registered; the mailing also gave the wrong registration date. Secretary of State Jan Brewer denounced the group’s tactics as “misleading and deceptive.” A similar mailing in Colorado that month “[drew] fire and caused confusion,” according to a state press release.

In Wisconsin, state officials singled out Women’s Voices for misleading and possibly disenfranchising voters, stating in a press release [PDF]: “One group in particular — Women’s Voices. Women Vote, of Washington, D.C. — apparently ignored or disregarded state deadlines in seeking to register voters,” sending in registrations past the January 30 deadline and causing “hundreds of Wisconsin voters who think they registered in advance” to actually not be.

Michigan officials ended up “fielding tons of calls from confused voters” after Women’s Voices did a February mailing to “380,000 unmarried women” — including numerous deceased voters and even more that were already registered. Sarah Johnson of Women’s Voices “seemed confused by the confusion,” the Lansing State Journal reported.

A 1.5 million-piece Women’s Voices mailing in Florida falsely stated: “To comply with state voting requirements, please return the enclosed application.” Pasco County’s elections supervisor called it “disingenuous”; another said it created “a lot of unnecessary panic on behalf of the voters,” reported local newspapers. Sarah Johnson of Women’s Voice said, “I’m sorry to hear that.”

By March, Women’s Voices was backing off the erroneous “registration is required” language, but there were still problems. For example, a mailing in Arkansas allowed that “registering to vote is voluntary,” but a clerk in Washington County reported that “the majority [of forms] sent back to the county come from registered voters, causing needless labor for office employees.”